With fast, proactive support from a dedicated customer advocate and regular access to industry experts, your HR just got a whole lot simpler.
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With premium, 1-to-1 support from your dedicated customer advocate, you'll get maximum value from Charlie (with minimum effort from you).
Skip the queue: get a response in just 15 mins
Face-to-face support: book a video call & get answers fast
Advanced support: get help with complex requests
Give yourself peace of mind. With regular access to HR experts, you're ready for the unexpected.
Expert advice: dedicated session with an HR pro every quarter
Compliance check: annual check-in on policies & contracts
Training discounts: get money off HR coaching packages
Charlie Concierge is an add-on for Charlie's core HR software. With it, you get a dedicated, named customer advocate, the fastest response times we have to offer and regular sessions with HR experts to guide you through any challenges.
Charlie Concierge is perfect for anyone handling HR at a small business who has already got too much on their plate and isn't a HR pro by trade.
It's designed to give you the support and expertise you need to get rid of time-consuming HR admin for good and tackle any HR challenge with confidence.
To access the Charlie Concierge add-on, you'll need a standard Charlie subscription.
The price of Charlie Concierge is based on the number of team members you have using Charlie.
1-4 team members
£20 per month + VAT
5-14 team members
£30 per month + VAT
15-29 team members
£40 per month + VAT
30-49 team members
£50 per month + VAT
50-99 team members
£75 per month + VAT
100-149 team members
£100 per month + VAT
150-199 team members
£125 per month + VAT
200-249 team members
£150 per month + VAT
250+ team members
£175 per month + VAT
To calculate the complete price of your package after you've selected any add-ons, visit our Pricing page.
Charlie Concierge is billed monthly, for a minimum term of 12 months and auto-renews at the end of your contract.
Welcome new team members and seamlessly collect their data
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Let Charlie handle your time off admin for you
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Help your team to grow personally and develop professionally
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Understand your team and drive engagement
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Give your team the experience they deserve
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Easily integrate with the rest of your HR tech stack
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Get rapid, premium support from a dedicated customer advocate
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Automate your manual tasks and use real-time data to make better hiring decisions
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Receive on-demand guidance from your dedicated advisor
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