If you are using Charlie, then your company has given consent to these terms.
Updated: 16th April 2024
At CharlieHR we believe in the importance of looking after your information and ensuring you have maximum control over it, we’ve summarised the key points from within our Privacy Policy - but of course we suggest reading it in full.
IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE CHARLIE OR THE SERVICE.
Charlie OS Limited (“CharlieHR”, "We", “Us” and “Our”) remain fully committed to the protection of your and your Users’ privacy at all times. The information contained in this policy has been published to inform you of the way in which any Personal Data (as defined below) you provide us with or we collect from you will be used. Please read this information carefully in order to fully understand how we treat such Personal Data.
Please read this policy in conjunction with the End User Licence Agreement for CharlieHR (the “EULA”). When you access or use CharlieHR, you agree to our privacy policy and you consent to our collection, storage, use and disclosure of your Personal Data for the purpose of making CharlieHR and/or the Service available to you, in accordance with this policy. Any capitalised terms not defined in this policy shall have the same meanings given to them in the EULA.
We will collect, store, use and disclose Personal Data in accordance with all applicable laws relating to the protection of Personal Data, including the UK’s adoption of: EU Data Protection Directive 95/46/EC, the EU General Data Protection Regulation 2016/679, the EU ePrivacy Directive 2002/58/EC as amended by Directive 2009/136/EC, as amended or superseded from time to time, and any national implementing legislation (together, “Data Protection Laws”).
For the purpose of Data Protection Laws, in relation to any Personal Data you or any Users submit to our platform, you will be the data controller and we will be a data processor of such Personal Data.
“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We may obtain and use the following Personal Data about you and anyone you chose to add to our platform:
You will be submitting and providing Client Data which may contain Personal Data (and potentially Sensitive Personal Data of Users and third parties). “Sensitive Personal Data” means any data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic or biometric data, data concerning health, data concerning sex life or sexual orientation and data concerning the commission or alleged commission of any offence.
You represent and warrant that you i) have the right to transfer such Personal Data (and the express consent to transfer any Sensitive Personal Data, if applicable) to us for the purpose of receiving the Service; and ii) are solely responsible for obtaining all required consents, authorisations and permissions from such Users and third parties and providing all required notifications to such Users and third parties (where applicable) to enable you to provide such information to us and to grant to us the rights set forth in this privacy policy and the EULA. It is your responsibility to ensure that all such Users and third parties are aware of and accept the terms of this policy and that you have obtained explicit and informed consent of Users to our processing any of their Sensitive Personal Data in accordance with this policy and the EULA. You may not provide us with any Client Data or other information containing Personal Data of Users or third parties unless and until you have obtained all necessary consents, authorisations and permissions to do so.
You agree to indemnify us in accordance with Clause 14 of the EULA for any claims made by any Users arising from any unauthorised access or accidental loss, damage, corruption or disclosure of Client Data arising from or in connection with your and/ or our use or disclosure of Client Data.
We may obtain information about your and your Users’ computer, which includes your and your Users’ IP address, browser type and operating system where available. This accumulation of data is used to assist system administration.
We may also collect information regarding your or your Users’ browsing activity and interests through use of a cookie file. This cookie file is stored on the hard drive of your or your Users’ computer, and contains information that is transferred to your or your Users’ computer's hard drive. We use the collection of this data to help us improve the experience of users on our Website and Service, and to deliver a more personalised service with more relevant content. The collection of this data allows us to:
We use the following cookies:
You can find more information about some of the individual cookies we use and the purposes for which we use them below. Example of cookies used by the Service:
Tool
Cookie Purposes
CharlieHR Application
We set cookies to enable your use of the CharlieHR application, for example to allow you to log in and out of the application and to facilitate the redirect from https://www.charliehr.com to your company dashboard on your company’s custom subdomain.
Google Analytics
We use Google Analytics to collect information about how visitors use the Site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information about Google’s privacy policy, please visit https://www.google.com/intl/en/policies/ If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers https://tools.google.com/dlpage/gaoptout.
Intercom
Intercom provides the live chat functionality which enables our customer team to serve ad hoc requests for help from visitors to our marketing site and our application. They use cookies to identify users and remember preferences set by those users. For more information about Intercom’s privacy policy, please visit https://www.intercom.com/legal/privacy.
Facebook
These cookies assist us in providing advertising relevant to your interests on Facebook, and to track the performance of those adverts. For more information about Facebook’s data policy, please visit https://www.facebook.com/policy.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You and your Users remain entitled to refuse cookies by adjusting your browser settings accordingly. Doing so however may restrict your and your Users’ access to certain areas within our Website or Service. Unless you or your Users adjust your/their browser settings to refuse cookies, our system will issue cookies when you/they log on to our Website.
The Personal Data we obtain from you and your Users (including, without limitation, Client Data) may be moved to and stored at a destination outside the UK . Staff members operating outside the UK who work for or on behalf of us may process this information. Such staff members may, among other things, be involved in the processing of payment details, the provision of support services and the delivery of your and your Users’ request(s) for us to provide the Service.
Without limiting the foregoing, you agree that Personal Data we obtain from you and your Users (including, without limitation, Client Data) may be processed by our service providers based in, countries outside of the UK for the purposes of providing you with the Service. Such countries may not have laws offering the same level of protection for Personal Data as those inside the UK ; however where such transfers of data occur, we will take steps to prevent the transfer of Personal Data without adequate safeguards being put in place and will ensure that your and your Users’ Personal Data collected in the UK and transferred internationally is afforded the same level of protection as it would be inside the UK. For further information on, or a copy of, the adequate safeguards adopted by us for the international transfer of Personal Data, please email [email protected].
We store the Personal Data you and your Users provide us with on our secure servers. In the event of us giving you or your Users (or you/they choosing) a password which grants you/them access to specific areas within our Website or Service, it remains your/their responsibility to maintain the confidentiality of this password. This includes the responsibility to refrain from sharing your/their password with other parties.
As the transmission of data via the Internet cannot be assumed completely secure, we cannot guarantee the security of any of your or your Users’ data transmitted to our Website or Service; you are therefore responsible for any risk associated with such transmission. We will however at all times take all reasonable steps to ensure the transmission of your and your Users’ data is executed as securely as possible, and upon receipt of your/their data we will continue at all times to enforce strict security procedures and features in an attempt to prevent any unauthorised access.
We will take reasonable steps to maintain appropriate technical and organizational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your Personal Data. We are also ISO27001 certified.
The Personal Data we hold about you and your Users may be used in any of the following ways:
We will never supply your or your Users’ Personal Data to third parties unless under the conditions stated beneath this section of our privacy policy. Notwithstanding the foregoing, you acknowledge and agree that we may aggregate and anonymise your, and your Users, Personal Data (excluding, for the avoidance of doubt, Sensitive Personal Data) and use and share such aggregated and anonymised Personal Data with third parties for statistical purposes and for the purpose of data analytics, product development, and/or Service improvement.
Disclosure of your and your Users’ Personal Data (including, without limitation, Client Data) to third parties will only occur in any of the following events:
You acknowledge and agree that we may also disclose Personal Data (including, without limitation, Client Data) with: (i) our service providers involved in the provision, distribution, delivery and support of the Service, including the storage of any Client Data; (ii) fraud prevention agencies; (iii) law enforcement agencies, regulators, courts and public authorities; and (iv) emergency services.
CharlieHR's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Our service providers have to follow our express instructions when processing the Personal Data you or your Users provide and must have in place appropriate technical and organisational security measures to safeguard such Personal Data, and we do not allow them to use this information for their own commercial purposes.
You retain the right to request us to refrain from processing your data for the purposes of marketing. To exercise such right, you may reply to any information we send you, detailing your request that we refrain from sending any marketing correspondence, or you can exercise this same right by contacting us electronically via email at [email protected]. If at any time we intend to use your data for such marketing purposes however, it is standard practice for us to make you aware in advance of collecting such data.
We may at times provide links on our Website to third party websites, including without limitation those owned or managed by our partner networks, affiliates or advertisers. These websites have separate privacy policies, and we therefore cannot accept any responsibility for the content. As such, choosing to follow these links is a choice you make at your own risk, and we advise that you check these websites' individual privacy policies before submitting any personal data.
You retain at all times the right to access / amend / delete any Personal Data we hold about you or to exercise your right of data portability or to object to, or restrict, the purposes for which your Personal Data is processed on certain grounds. You may exercise this right by making a request in accordance with Data Protection Laws, by emailing [email protected]. You may also lodge a complaint with the UK data protection regulator, the Information Commissioner should you be dissatisfied with the way that we handle your Personal Data.
You undertake to notify your Users of this privacy policy and of their rights under the Data Protection Law. We will provide you with reasonable assistance to enable you to comply and respond to a request, query or complaint from a User in relation to their Personal Data.
We will keep your and your Users’ Personal Data for the duration of the Service and in accordance with your instructions or for such periods as may be required by law.
If at any time we make a change to this policy, we will update this page to reflect such change. Where we feel it appropriate, we will notify you by email, however we recommend you review this page periodically to ensure you remain happy with the latest version.
We welcome any questions or comments in relation to this privacy policy, and advise you to send any such communication [email protected].
Welcome to Charlie HR’s platform privacy policy for the Charlie Recruit Service. Where you apply for a job opening posted by Us, these Privacy Notice provisions will also apply to Our processing of your personal information in addition to Our other Privacy Policy which has been provided to you separately or is available on Our Website. This policy is supplemental to our Privacy Policy so the two do need to be read together.
This privacy policy seeks to give you information regarding how Charlie HR collects and processes your personal data through your use of Charlie Recruit.
All questions, comments and requests regarding this Privacy Notice should be addressed to:
Email Address: [email protected]
We may collect, use, store, and transfer different kinds of personal data about you in relation to your application to Charlie Recruit which we have grouped together as follows:
We may use different methods to collect data from and about you, including:
We use information held about you in the following ways:
We use Candidly Limited (“Candidly”), an online application provider and applicant tracking system (ATS) for assisting with the Charlie Recruit processes. Charlie Recruit process personal information as an independent data Controller; you can find Candidly’s Privacy Policy by visiting https://www.wearecandidly.com/privacy-policy.
Updated: 16th March 2022
At CharlieHR, we believe in the importance of looking after your information and ensuring you have maximum control over it. Since we believe the results of our “polls” and “Diversity, Equity & Inclusion” features should stay anonymous, this policy outlines how the responder (Team Member) acts as the data controller in this particular instance rather than the company they work for.
We’ve amended our standard Privacy Policy to ensure you are clear on how we hold and process that data.
If at any time you are concerned or have questions about how we might be handling your data, please reach out to our Data Protection Officer at [email protected]
IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY THEN YOU MUST NOT ACCESS OR USE CHARLIE OR THE SERVICE.
Charlie OS Limited ("CharlieHR", "We", "Us" and "Our") remain fully committed to the protection of your privacy at all times. The information contained in this policy has been published to inform you of the way in which any Personal Data (as defined below) you provide us with or we collect from you will be used. Please read this information carefully in order to fully understand how we treat such Personal Data.
Please read this policy in conjunction with the End User Licence Agreement for Charlie (the “EULA”). When you access or use Charlie, you agree to our privacy policy and you consent to our collection, storage, use and disclosure of your Personal Data for the purpose of making Charlie and/or the Service available to you, in accordance with this policy. Any capitalised terms not defined in this policy shall have the same meanings given to them in the EULA.
We will collect, store, use and disclose Personal Data in accordance with all applicable laws relating to the protection of Personal Data, including the EU Data Protection Directive 95/46/EC, the EU General Data Protection Regulation 2016/679, the EU ePrivacy Directive 2002/58/EC as amended by Directive 2009/136/EC, as amended or superseded from time to time, and any national implementing legislation ("Data Protection Laws").
For the purpose of Data Protection Laws, in relation to any Personal Data you submit to our platform, you will be the data controller and we will be a data processor of such Personal Data.
"Personal Data" means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Data” in the context of this agreement relates ONLY to any responses or comments left through the use of our “Polls” and “Diversity, Equity & Inclusion” features.
The Personal Data we obtain from you and your Users (including, without limitation, Client Data) may be moved to and stored at a destination within the European Economic Area ("EEA"). Staff members operating within the EEA who work for or on behalf of us may process this information.
Without limiting the foregoing, you agree that Personal Data we obtain from you may be processed by our service providers based in countries outside of the EEA for the purposes of providing you with the Service. Such countries may not have laws offering the same level of protection for Personal Data as those inside the EEA; however where such transfers of data occur, we will take steps to prevent the transfer of Personal Data without adequate safeguards being put in place and will ensure that your Personal Data collected in the EEA and transferred internationally is afforded the same level of protection as it would be inside the EEA. For further information on, or a copy of, the adequate safeguards adopted by us for the international transfer of Personal Data, please email [email protected].
We store the Personal Data you provide us with on our secure servers. In the event of us giving you a password which grants you access to specific areas within our Website or Service, it remains your responsibility to maintain the confidentiality of this password. This includes the responsibility to refrain from sharing your password with other parties.
As the transmission of data via the Internet cannot be assumed completely secure, we cannot guarantee the security of any of your data transmitted to our Website or Service; you are therefore responsible for any risk associated with such transmission. We will however at all times take all reasonable steps to ensure the transmission of your data is executed as securely as possible, and upon receipt of your data we will continue at all times to enforce strict security procedures and features in an attempt to prevent any unauthorised access.
We will take reasonable steps to maintain appropriate technical and organizational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your Personal Data. We are also ISO27001 certified.
The Personal Data we hold about you may be used in any of the following ways:
We will never supply your Personal Data to third parties unless under the conditions stated beneath this section of our privacy policy. Notwithstanding the foregoing, you acknowledge and agree that we may aggregate and anonymise your Personal Data (including, for the avoidance of doubt, Sensitive Personal Data) and use and share such aggregated and anonymised Personal Data with third parties, including your employer, for statistical purposes and for the purpose of data analytics, product development, and/or Service improvement.
Disclosure of your Personal Data to third parties will only occur in any of the following events:
You acknowledge and agree that we may also disclose Personal Data with: (i) our service providers involved in the provision, distribution, delivery and support of the Service (ii) fraud prevention agencies; (iii) law enforcement agencies, regulators, courts and public authorities; and (iv) emergency services.
Our service providers have to follow our express instructions when processing the Personal Data you provide and must have in place appropriate technical and organisational security measures to safeguard such Personal Data, and we do not allow them to use this information for their own commercial purposes.
We may at times provide links on our Website to third party websites, including without limitation those owned or managed by our partner networks, affiliates or advertisers. These websites have separate privacy policies, and we therefore cannot accept any responsibility for the content. As such, choosing to follow these links is a choice you make at your own risk, and we advise that you check these websites' individual privacy policies before submitting any personal data.
You retain at all times the right to access / amend / delete any Personal Data we hold about you or to exercise your right of data portability or to object to, or restrict, the purposes for which your Personal Data is processed on certain grounds. You may exercise this right by making a request in accordance with Data Protection Laws, by emailing [email protected]. You may also lodge a complaint with the UK data protection regulator, the Information Commissioner should you be dissatisfied with the way that we handle your Personal Data.
We will keep your Personal Data for the duration of the Service and in accordance with your instructions or for such periods as may be required by law.
If at any time we make a change to this policy, we will update this page to reflect such change. Where we feel it appropriate, we will notify you by email, however we recommend you review this page periodically to ensure you remain happy with the latest version.
We welcome any questions or comments in relation to this privacy policy, and advise you to send any such communication [email protected].
