Charlie vs Breathe:

A small business and startup dilemma

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Charlie vs BreatheCharlie vs Breathe

As a content marketer, part of my job includes having a look at what information is available about Charlie online and making sure it’s representative of our software. So, like you, I often turn to Google for answers.

When I typed “Charlie vs Breathe” into the search bar, I was surprised to only find dull-looking comparison tables on various reviews websites, all looking very similar, with no tangible way of understanding what using Charlie or Breathe is really like.

Of course, you might worry about us being a bit biased, but this guide is not about suggesting that Breathe is bad. On the contrary, it’s just a way to understand whether Charlie or Breathe is the best HR solution for your small business or startup.

So, if you’re still with me, read on to find out more.

How did we write CharlieHR vs Breathe – after all, why should you trust us? 

If you don’t have time for this section, simply click here to jump to our comparison.

A lot of the people I work with collect testimonials from customers and non-customers alike. They often get to talk about other HR software and many questions are thrown about, like:

  • Why did you switch to Breathe after being with Charlie? 
  • Why did you decide to leave Breathe to become a Charlie customer
  • What’s lacking at Breathe? 
  • What do you think Charlie excels at? 

All in all, I went to them, knowing they had these answers, and asked the following question: where do you think Breathe outplays Charlie and where do you think Charlie outplays Breathe?

Among the people I asked were:

  • Product managers in charge of innovating and improving our product. They spend hours interviewing customers to understand the ins and outs of the HR software market. 
  • Customer service agents in direct contact with customers, understanding their needs and frustrations. 
  • Sales representatives responsible for selling our software whilst gathering information about our competitors to make sure potential customers get the most out of Charlie. 
  • Content writers who have written content about competitors before, so we already have a lot of information on other HR software. Perhaps have a look at our guide on best HRIS systems to see what I mean.  

CharlieHR vs Breathe –
Key takeaways for multitaskers 

If you don’t have time for an in-depth Breathe and Charlie comparison, I’ve put together a few key takeaways:

CharlieHR

Best Feature
  • Charlie allows you to save hours on HR every week — with core features designed for small businesses and startups including time off management, onboarding, data storage, and integrations with your other systems
  • Charlie is very easy to use and even easier to set up — you’re in within seconds and your team doesn’t need to be trained 
  • Charlie’s pricing is clear and transparent, so you pay based on your company size — starting from as little as £5 per month

Breathe

Best Feature
  • Breathe is great if you’re looking to automate more than just your core HR, but you are not afraid of software that’s a bit more challenging to learn
  • Breathe is the best choice if you need shift management and rota creation
  • Breathe is priced in brackets depending on your company size, but the core plan doesn’t include time and rota features or training 

Why is CharlieHR a better choice than Breathe for your small business or startup? 

It might be a bit ironic to read something like this coming from Breathe’s direct competitors. After all, yes, both CharlieHR and Breathe were built to help small businesses streamline their HR.

But based on our research and our customers’ feedback, we believe Charlie does that better.

So instead of losing yourself in the many comparison lists available online, we thought we’d add the knowledge we have on our product and the feedback from over 11,000 small businesses and startups that use us.

To make it easier for you, here’s where we’ve narrowed down the pros of picking CharlieHR over Breathe and where you may see how Charlie can fit your needs.

Pros of using CharlieHR

Focuses on the core features a small business or startup really needs

With all the different HR software tools out there, it’s easy to get tempted by the shiniest software that can do everything, but that often misses the point. So you might be attracted to the prospect of automating everything all at once, but you’ll soon realise that this type of software doesn’t actually meet your basic needs.

‍At Charlie, we took a different approach. Instead of trying to solve all your HR tasks and create features just for the sake of it, we focused on what small businesses and startups really care about.

In practice, that means we help you: 

Get rid of time-consuming manual processes and spreadsheets 

  • No more hand-holding — onboard new hires through a self-service process by inviting them onto the platform
  • No more documents scattered around — get all your employee data and information in one place
  • Give autonomy to your team — let team members submit their own time off requests (holidays, sick leave, customisable types, etc.) and approve or deny in one click 
  • No need to fix formulas — time off allowances reset automatically and team members can cancel or amend their own requests 

Remove all the back and forth between you and team members

  • Documents are securely uploaded and stored — no more files stored in emails, instead all documents (including passports and P45s) are stored securely within Charlie
  • No reason for you to be the bottleneck anymore — company handbook and essential information are all in the same spot
  • Stop chasing others to complete their tasks — assign checklists and tasks with due dates

The remote team’s best friend

In today’s world, it’s become more and more important to make it easy for teams that are either completely remote or hybrid to automate their HR processes.

At Charlie, for example, our software is an essential part of our day: we get the information we need online from the platform, whenever we need it, with no need for HR management:

  • Today’s announcement — our homepage lets you know about important information such as new starters, days off, and reminders
  • Working locations and offices — set customisable locations depending on where people are working from 
  • Slack integration — integrate with Slack to get daily notifications about essential updates
  • Shoutouts — keep it interactive with digital shoutouts and celebrate each other’s wins 

Super easy to use

There’s nothing more important to small businesses and startups than making sure there’s no extra work added to their already busy day. With Charlie, you get: 

  • Simple, fuss-free setup — once you’ve signed up, you get a 7-day trial without any credit card required and have immediate access to all of our features. If you choose to stay, the signup process is extremely easy
  • Very straightforward — you don’t need to learn how to use Charlie. Our platform is very intuitive and you’ll find everything in no time. If you need assistance, our customer service team is always on hand

Find and retain the best talent

While Breathe has a recruitment feature, it’s nowhere near as useful or detailed as Charlie’s. With Charlie Recruit, you can unite hiring and human resources in one place — and all with the same user-friendly interface you can expect from Charlie.

Charlie Recruit automates manual tasks, helps you use real-time data to make smarter hiring decisions, and presents your candidates and new hires with a simple, seamless experience.

Included as part of Charlie Recruit, you can enjoy:

  • Simple automations — streamline your hiring process from start to finish
  • eSignatures — make it easier than ever to sign and secure contracts
  • Smart interview scheduling — quickly and easily set dates for interviews or meetings
  • Custom careers site — impress potential employees with an engaging homepage
  • Personalised communications — create a VIP experience for candidates
  • Notifications centre — never miss a message from your candidates or the rest of your hiring team
  • Blind hiring — remove bias and focus on skills and key competencies
  • Weighted scorecards — assess candidates fairly without bias
  • Best-fit analysis — find the right candidate to match your needs

Charlie Recruit is available as an optional add-on from as little as £55 per month.

Lean into exclusive HR extras 

According to our product managers, our most important mission is to focus on what small businesses and startups need — but we also want to differentiate ourselves from other products like Breathe, for example, by offering extras that they don’t have: 

  • Keep your finger on the pulse with engagement surveys — run regular engagement surveys and understand what your team wants and needs through surveys (pulse, monthly, yearly). Back it up by using research-based templates to find the right survey questions on different topics (like remote work or DE&I) or simply create your own 
  • Find the right benefits for your team —  at no extra cost, we offer a Perks platform that gives your team members access to offers at more than 30,000 brands (including Apple, BT, Tesco, HelloFresh and Trainline) and even discounted cinema tickets 
  • Get small business expertise for your HR challenges — rather than simply partnering with HR services across the UK to bring you the expertise you need, we have an in-house HR advice team that can help you build policies, review your employment contracts, deal with delicate issues such as redundancies and grievances, and offer advice whenever you need it
Jonathan Lindon

We were struggling to come up with benefits that everyone in our team would truly appreciate. Charlie’s Perks does exactly that and our team is really happy with it.

— Jonathan Lindon, co-founder @ Talent Heroes

Cons of using CharlieHR

We would be hypocritical if we didn’t openly display where we might not be the best fit for your business, so that’s why we’d like to be as transparent as possible so you can make an informed decision. CharlieHR might not be for you in the following situations:

You need more in-depth reporting 

We do have a reporting feature that allows you to report on:

  • Payroll data 
  • Time off overview
  • Sick leave 
  • New starters 
  • Contact information report
  • Monthly, yearly and time off requests for all time 
  • DE&I reporting for our HR advice customers 

These reports can be very useful at a startup and small business level, and to be honest, they might be all you’re looking for. Each can be viewed and filtered in our software and exported in CSV files, but if you’re looking for more complex reporting, you’d have to look somewhere else.

You need shift management software

Some small businesses and startups need to create rotas and manage shifts. If you need this, we’re not the right fit for your business as this isn’t one of our features.

However, we do offer time-off management to completely automate your team’s leave process.

You want to put a high emphasis on culture 

We’ve made a conscious choice not to focus on gamification and culture, because we know that’s not a priority for many small businesses and startups. It also takes more than a few fancy features to build a strong culture.

That doesn’t mean, however, there’s nothing you can get out of Charlie. Our shoutouts, company handbook, and customisable onboarding flow offers a good start when it comes to building your company culture.

Why is Breathe a good HR software choice? 

So what does Breathe have in store? Of course, this is based on our own research, and although we do strive to remove bias from it, we can’t hide the fact that Breathe remains our competitor.

Nonetheless, we do want to know our competitors like the back of our hand to make sure we offer software that’s better suited to small businesses and startups.

Pros of using BreatheHR

Data-driven insights with HR reporting and analytics

One feature that stands out from the rest is Breathe’s reporting capabilities. Although many small businesses and startups may not need such in-depth reporting in early stages, it’s there if that’s essential for yours.  

Importing crucial data into Breathe 

Avoid copy-pasting when it comes to your HR data. With Breathe, you simply have to import your existing data into a template file and upload it onto the software. This can save time for bulky items of data. There’s also a possibility to have it done by a concierge service — Breathe doesn’t mention, however, at what cost. 

    Extensive reports for data analysis 

    There’s more than just basic reports when it comes to Breathe, and you can, among others, run reports on the following: 

    • Sickness 
    • Finance
    • Time logs

    You can also filter reports by department, line manager, ethnicity or gender — and all of these can then be combined into visuals to make it easier to report on.

    Great for time off management, rota scheduling and time tracking 

    Managing time off with Breathe 

    Breathe, like many cloud-based HR systems on the market, offers a time off management feature in their plan.

    It allows you to:

    • Plan your workforce’s holidays
    • Give your team members access to their allowance 
    • Have access to a calendar to see who is off and when 
    • Track any kind of absences such as sick days, parental leave, etc. 
    • Do it all from a mobile app 

    It’s a great add on if you’re looking for a solution on the go on top of the usual time-off management features you can expect.

    Putting together a rota for your small business 

    When it comes to creating rotas, not every software allows you to completely get rid of manual processes.

    That’s where Breathe differentiates itself from the rest. After all, rotas are one of the most time-consuming tasks managers have to face on a weekly basis — even though not all businesses will need a rota system.

    Ultimately, the rota, time and attendance feature from Breathe will be super useful for:

    • Businesses in the hospitality industry 
    • Agencies that need to track time to bill clients 
    • Customer service platforms 
    • Any jobs where flexible patterns are involved 

    Bear in mind, however, that as you grow and as your business expands, you might need to hire a rota or shift manager.

    Automating part of the process can significantly reduce time spent on it. It won’t keep you from having to build the rota yourself, but it will give you the opportunity to:

    • Create a rota easily with drag and drop functionality 
    • Add roles and shift times as well as duplicate shifts 
    • Save your rota as a template to use at a later time
    • Record start and finish time with a punch clock software
    • Store timesheets securely
    • Share your team’s rota on the mobile app

    For an extra £10 per month per business, it’s possible for you to add rota, time and attendance to your plan. 

    Breathe extras that you might be looking for

    Similar to Charlie, Breathe offers a few extras that we haven’t seen in other software and they might be what you’re on the lookout for. Let’s have a look at what they are. 

    Track your team’s expenses 

    To streamline your workflows, you can choose to track expenses with Breathe. This is a great way to have everything in one place and follow a simple process:

    • Submit claims for reimbursement
    • Upload receipts related to the claim 
    • Submit for approval 

    This add-on is another £10 per month per business. 

    Get your training sorted 

    Many small businesses and startups struggle with understanding how to best train their team and make good use of their learning and development budget.

    To help with this, Breathe put together a new module that offers a good opportunity to upskill your people.Breathe’s training management software includes:

    • Compliance training — keep up to date with the latest legislation 
    • Soft skills training — including leadership, emotional intelligence, or running effective virtual meetings 
    • An easy way to track progress — assign courses and check your dashboard to see who has completed them

    Breathe Learn is available for £10 per month per business.

    Cons of using Breathe

    Through the research we regularly do and the audits we often run when it comes to our direct competitors, we’re able to spot where their software falls short of expectations.

    Here, we’ve tried to think about what small businesses and startups really look for that Breathe doesn’t offer at the moment.

    It feels clunky and complicated to use

    Many customers who have switched from Breathe to CharlieHR report the same problem: the platform is too crowded, not user-friendly, and difficult to navigate.

    Unfortunately, a lot of customers have reported that the interface is not very easy to use, and it often takes time and sometimes contacting customer support to understand how to complete a simple action.

    It might seem like something you could get used to, but in reality it means you’ll:

    • Waste time trying to understand how your software works, adding another task to your growing list
    • Have to assist your team members when they use the platform and become their first point of contact for queries, making it difficult to get on with the rest of your to-do list

    The onboarding process is time-intensive

    The onboarding process is one of the most crucial aspects small businesses and startups want to automate as they start to look at HR software.

    That’s why you should look at picking an onboarding feature that works smoothly and flawlessly with the rest of your HR stack.

    Gathering feedback from people who have decided to leave Breathe for Charlie, we quickly heard that their onboarding feature is not up to scratch. Here were the common complaints about it:

    • There’s a lot of admin involved when it comes to adding new team members to the platform 
    • Self-service is not very present, leaving a lot of admin to the person responsible for HR rather than passing it on to team members 
    • It’s often necessary to get in touch with customer service and wait for them to help with aspects of your onboarding process 

    Comparing Charlie vs Breathe on pricing

    Before we come to a final conclusion, let’s see how Charlie and Breathe compare on pricing. Both HR tools are transparent about their pricing, which allows you to see exactly what you’ll be paying every month.

    Charlie’s pricing

    Our goal is to keep our plans simple and straightforward, which is why we currently have two options — Charlie and Charlie Plus.

    Charlie, our all-in-one plan, starts from just £5 per month for teams of up to four. That’s not per employee, that’s the total cost per month.

    If you’d prefer 1-to-1 account setup and priority customer support, choose Charlie Plus. It’s still affordable, starting at just £30 per month, and is ideal for small businesses that want extra support and guidance.

    Our pricing plans include all of Charlie’s features (from absence management to performance management and appraisals), with no setup fees or hidden costs — giving you excellent value for money.

    Headcount

    Charlie

    Charlie Plus

    Charlie Recruit

    Charlie Advice

    1-4

    £5

    £30

    £55

    £179

    5-9

    £40

    £60

    £55

    £179

    10-14

    £40

    £60

    £55

    £299

    15-29

    £100

    £120

    £85

    £299

    30-49

    £170

    £200

    £85

    £299

    50-99

    £300

    £360

    £100

    £299

    100-149

    £400

    £480

    £100

    £499

    150-199

    £500

    £600

    £100

    £499

    200-249

    £600

    £720

    £150

    £499

    250+

    £700

    £840

    £150

    £499

    Breathe’s pricing

    Breathe also takes a transparent approach to pricing, which is always a bonus for small businesses. Their pricing plans are a little more complicated, as you can choose from a range of add-ons to enhance your experience depending on your needs.

    Breathe’s core plan starts at £18 per month per business and includes time-off management, document management, performance management, and reporting.

    Optional add-ons include rota, time and attendance management (starting at £10 per month per business), Breathe Learn (starting at £10 per month per business), recruitment tracking (starting at £20 per month per business), and expenses management (starting at £10 per month per business). These extra fees scale as your team size grows, so with a team of 50 people these costs can double or even triple.

    So… Is Charlie really better than Breathe? 

    To be completely honest, it’s up to you to decide. We’ve presented you with our product, and we hope you’ll find it best suited for your small business or SME.

    However, and just to make it clear, here’s why we think we’re a better choice than Breathe:

    • We do our research — our product people spend hours every month speaking to small businesses and startups to understand what we can do better, building features, and solving problems that are relevant to them. That includes speaking to people who have moved to another software, people who have joined from a competitor, and people who have chosen not to sign up, as well as our existing customers. 
    • We’ve been chosen by more than 11,000 small businesses, startups, and HR teams — we have proof that we’re already the perfect choice for businesses such as Bloom & Wild, Patch, and Fiit
    • We have all the features a small business needs — from time-off management to performance reviews, you can do all this and more with Charlie.
    • We’re transparent and straightforward — we will never hide any fees from you, and you’ll understand what you’re paying for thanks to simple pricing and software that you can use as soon as you sign up. 
    • We’re always here to help — our customer support team is one of the best out there, and they’ll go above and beyond to solve any issues you have with software. You can also have a look at our complete FAQs if there’s something you want to solve yourself. 

    No HR experience required, start from scratch today.

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    Charlie vs BreatheHR FAQs

    Does Breathe have an ATS?

    Breathe does have an applicant tracking system (ATS), but it’s much more basic in comparison to Charlie Recruit. Breathe’s recruitment feature allows you to track applicants, post job vacancies, collect candidate details, and store details for the future. 

    Charlie does all this and more, including support for eSignatures, a custom careers site, enhanced communications, weighted scorecards, and clever automations to help you create a better hiring process.

    Which is better for small businesses — CharlieHR or Breathe?

    We believe that Charlie is better for small businesses, for all the reasons we’ve outlined above. While Breathe has a lot to offer, we think that Charlie’s commitment to research and product development, and in building the best possible HR software for small businesses, gives it the edge. 

    Why choose CharlieHR for recruitment and HR management?

    Charlie is the ideal match for small businesses looking for recruitment and HR management in one place. Benefit from all the features you need, and none that you don’t, at an affordable monthly price with no hidden charges. Streamline your processes with automation, empower your team members with self-service access, and change the way you handle HR operations for the better.

    Try Charlie for free

    With Charlie, you have everything you need to manage your team and craft your culture – no HR experience required.

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    Written by:

    Jenny Tattum

    Jenny is a Senior Product Manager at CharlieHR. She has years of experience with product planning and development, and user research too – she put together this guide by collecting data and information on competitors so we could improve our product and tailor it to small business owners.

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