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As a small business owner, you’ve already got lots to do. In fact, you might feel as though you’ve got so many competing pressures, you hardly know where to start.
And it's not just running the business — looking after your people takes time and effort too.
As a fellow small business, we understand this.
As one of Charlie’s product managers, much of my time is spent researching the pros and cons of spreadsheets vs HR software — and assessing the best solution for an ever-increasing load of HR admin. To save you the time and hassle of doing the same, I’ve put together this guide.
You can use the information and comparisons below to decide the best HR solution for your team and business.
Small businesses experience very specific challenges when it comes to HR — which is why it’s important to take the time to consider the pros and cons of spreadsheets vs HR software before you decide what’s best for managing your own people.
These are the main challenges faced by small business when dealing with HR:
You are time poor — there’s so much to do and only a few people to do it. Your HR solutions need to be easy, reliable, affordable and quick-to-implement.
The lack of money to hire someone dedicated to manage your HR means you have to look for alternatives — which is why you’re weighing up the effectiveness of spreadsheets vs HR software.
As a startup new business, you’ve not had the time or experience to streamline your HR processes yet, so everything feels reactive and piecemeal.
In that same vein, it takes a while to get on top of organisation and filing — especially when there’s so much unexpected HR admin.
New businesses need to hit the ground running in order to have the best chance of success, so any HR solution needs to be fast and effective. People are your most important asset.
You’re new and small, but that doesn’t mean you don’t know what you’re doing. You need your HR to align with your aims and ambitions, and assure your employees that they’re working for a company that’s going places.
There are reasons so many businesses use spreadsheets for all sorts of admin, including HR. Let’s look at the pros and cons so that you can make an informed decision about spreadsheets vs HR software for your own business:
The biggest advantage to spreadsheets is their lack of cost. If you already have the Microsoft Office Suite then Excel comes as standard, and a Google account gives you access to Google Sheets.
Most of us have used a spreadsheet before, and anyone who’s ever managed a budget will be very familiar with them.
Their familiarity means spreadsheets are pretty easy to set up and populate.
As spreadsheets are so widely used, it’s likely you’ll find a template online that you can adapt for your HR.
If you know the basics, you can set up spreadsheets to calculate things like working hours and holiday accrual.
Even with the calculations and automations, using a spreadsheet for HR requires a lot of manual input. This is okay when you have one or two people working for you, but as your team starts to expand, so does the admin.
Mistakes happen and one missed error on a spreadsheet can throw everything out. And the chances of this are pretty high with a spreadsheet because of all the manual data entry.
If you use spreadsheets for your HR then you’ll need to have backup copies in case anything gets accidentally deleted. And every time you update anything you’ll also need to update (and re-save) the backups.
Spreadsheets are great for budgets and lists as that’s what they’re designed for, but their functionality is super limited when it comes to HR. You may quickly reach a point where you can’t do everything you need.
If you use spreadsheets for HR then everything (like holiday requests and other absences) has to go through you. Again, this may be doable when your team consists of only a few people, but your task list will grow as your business expands and can quickly become unmanageable.
Data relating to people needs to be stored securely, and unfortunately spreadsheets don’t comply with GDPR.
To help you decide between spreadsheets vs HR software, let’s look at what a spreadsheet can help you with. Depending on your business size and ambition, a spreadsheet may be enough for you.
With a spreadsheet, you can record, organise and store data relating to your employees. Data like:
Here’s a free employee database template that you can download and start using straight away.
Managing employee time off is an unavoidable part of HR. This is what you can do with a spreadsheet in relation to time off:
Whether you’ve managed time off in the past or not, our free holiday tracker for Google Sheets is likely to come in handy.
You can use a spreadsheet for very basic performance management:
Our free Excel performance review template shows how this works in practice.
From time to time, you may wish to ask your team for thoughts and feedback. So you can:
We also have a handy employee engagement survey template you can use if you’re struggling to come up with questions.
As you can see from above, spreadsheets have their limitations when it comes to HR.
Because of this, and after weighing up the pros and cons of spreadsheets vs HR software, many small businesses choose to use HR software instead. Let’s take a look at how HR software differs from spreadsheets:
One of the biggest advantages to HR software is that everything to do with your HR is stored in a single place. All of your employee data, time off requests and records, performance reviews, reporting and more lives within the HR software, so you can stop looking through multiple emails, folders and messages to find what you need.
HR software is designed for HR, so it makes all people processes easier by streamlining your HR tasks and admin. Everything is less cumbersome and time consuming, and more intuitive.
As part of streamlining, HR software automates essential HR tasks — removing much of the manual work for you. For example, our own HR software Charlie automatically calculates holiday rollover and leave allowance for new starters and part-time employees, and updates and integrates with all team calendars.
If you use a spreadsheet for your HR, all of the data entry and request processing sits with you or another delegated employee. But with HR software, every member of your team can enter and update their own data, and submit requests directly into the system.
HR software like Charlie is so easy to set up, it doesn’t require any training.
Charlie is fully GDPR-compliant and ISO 27001-certified (a globally recognised security standard), so all of your HR data is stored securely and legally. Huge peace of mind for a small business.
One of the biggest advantages to HR software is that everything to do with your HR is stored in a single place. All of your employee data, time off requests and records, performance reviews, reporting and more lives within the HR software, so you can stop looking through multiple emails, folders and messages to find what you need.
HR software will solve your HR headaches, but no one single platform will give you everything you need at a price you can afford. For example, you can’t make a rota or schedule shifts in Charlie.
To make sure you’re picking the right HR software for your team, you’ll likely need to do some research. That’s why we try to put together as much material to help you make that choice as we can. Check out our best HRIS guide for small business and/or download our HR automation guide for small businesses.
When you’re weighing up the pros and cons of spreadsheets vs HR software, there’s a lot of information to take in.
To help you narrow down what’s best for your business, here are the big things that HR software will help you with:
Managing time off is one of those HR jobs that’s never done, and it can grow to be hugely time-consuming if you don’t have the right tools.
Good HR software takes your time-off worries away, as it automates everything. In Charlie, for example:
With HR software, you seamlessly onboard new employees — guaranteeing a professional welcome for them and reducing the workload for you. With Charlie:
As your team and ambitions grow, performance management becomes an increasingly big part of HR. And dedicated HR software will prove to be a game changer:
Listening to your team and keeping them engaged is an important part of HR. With HR software like Charlie, you can:
My aim with this guide is to give you all the information you need to make an informed decision about spreadsheets vs HR software.
Only you will know what’s ultimately best for your business, but I recommend taking some time to think of where you are now and where it is you want to go.
For example, if you initially opt for spreadsheets, is it likely that you’ll be forced to move to HR software sooner rather than later?
If your answer to this is yes or maybe, it’s probably worth trialling software like Charlie (which you can do for free here) and seeing how you get on with it. Because it’s much easier to start as you mean to go on, rather than make a change further down the line.
I know there’s a lot of information to absorb, so to recap and help you choose between spreadsheets vs HR software, here are the pros and cons again:
Jenny is a Senior Product Manager at CharlieHR. She has years of experience with product planning and development, and user research too – she put together this guide by collecting data and information on competitors so we could improve our product and tailor it to small business owners.
Yes, Charlie is so easy to set up that neither you nor your team will require any training.
The number of hours CharlieHR can save you per month on HR admin will vary, as it depends on your business, your company size, and the tasks you focus on.
Rather than shout from the rooftops or overpromise, we collect feedback from our customers so that you can decide if your time savings might be similar.
One founder and CEO reported saving ”about 50 hours on HR admin every month”. You can read how they did that in their customer success story.
We built Charlie for small businesses, so our aim is for affordable and transparent pricing.
Charlie starts at £20 per month for teams of up to four for our all-in-one plan (total cost per month, not per person), and increases incrementally to a maximum of £700 a month for teams of 250 people or more.
Whatever your team size, you have the option to add on other Charlie services — more about them on our Pricing page.
In addition to our HR software, we offer bespoke services and products for small businesses in the form of Charlie add-ons:
To find out more, book your free call.