Spreadsheets vs HR software

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As a small business owner, you’ve already got lots to do. In fact, you might feel as though you’ve got so many competing pressures, you hardly know where to start. 

And it's not just running the business — looking after your people takes time and effort too. 

As a fellow small business, we understand this. 

As one of Charlie’s product managers, much of my time is spent researching the pros and cons of spreadsheets vs HR software — and assessing the best solution for an ever-increasing load of HR admin. To save you the time and hassle of doing the same, I’ve put together this guide. 

You can use the information and comparisons below to decide the best HR solution for your team and business. 

What are the challenges when you’re dealing with HR at a small business?

Small businesses experience very specific challenges when it comes to HR — which is why it’s important to take the time to consider the pros and cons of spreadsheets vs HR software before you decide what’s best for managing your own people. 

These are the main challenges faced by small business when dealing with HR:

Lack of time

You are time poor — there’s so much to do and only a few people to do it. Your HR solutions need to be easy, reliable, affordable and quick-to-implement. 

Limited hiring budget 

The lack of money to hire someone dedicated to manage your HR means you have to look for alternatives — which is why you’re weighing up the effectiveness of spreadsheets vs HR software. 

Not streamlined

As a startup new business, you’ve not had the time or experience to streamline your HR processes yet, so everything feels reactive and piecemeal. 

Everything scattered everywhere

In that same vein, it takes a while to get on top of organisation and filing — especially when there’s so much unexpected HR admin.

In need of a rapid and reliable solution

New businesses need to hit the ground running in order to have the best chance of success, so any HR solution needs to be fast and effective. People are your most important asset. 

Want to look professional

You’re new and small, but that doesn’t mean you don’t know what you’re doing. You need your HR to align with your aims and ambitions, and assure your employees that they’re working for a company that’s going places. 

Spreadsheets vs HR software: spreadsheets for HR

There are reasons so many businesses use spreadsheets for all sorts of admin, including HR. Let’s look at the pros and cons so that you can make an informed decision about spreadsheets vs HR software for your own business:

Pros of using a spreadsheet

No cost

The biggest advantage to spreadsheets is their lack of cost. If you already have the Microsoft Office Suite then Excel comes as standard, and a Google account gives you access to Google Sheets.

Familiar

Most of us have used a spreadsheet before, and anyone who’s ever managed a budget will be very familiar with them. 

Easy to put together

Their familiarity means spreadsheets are pretty easy to set up and populate.

Online templates

As spreadsheets are so widely used, it’s likely you’ll find a template online that you can adapt for your HR.

Easy calculations and automations

If you know the basics, you can set up spreadsheets to calculate things like working hours and holiday accrual.

CTA-HR-automation

Pros of using a spreadsheet

A lot is still manual

Even with the calculations and automations, using a spreadsheet for HR requires a lot of manual input. This is okay when you have one or two people working for you, but as your team starts to expand, so does the admin.

Risk of human error

Mistakes happen and one missed error on a spreadsheet can throw everything out. And the chances of this are pretty high with a spreadsheet because of all the manual data entry. 

Need to have backup documents

If you use spreadsheets for your HR then you’ll need to have backup copies in case anything gets accidentally deleted. And every time you update anything you’ll also need to update (and re-save) the backups.

Limited functionality

Spreadsheets are great for budgets and lists as that’s what they’re designed for, but their functionality is super limited when it comes to HR. You may quickly reach a point where you can’t do everything you need. 

You’re still the bottleneck

If you use spreadsheets for HR then everything (like holiday requests and other absences) has to go through you. Again, this may be doable when your team consists of only a few people, but your task list will grow as your business expands and can quickly become unmanageable. 

Not secure

Data relating to people needs to be stored securely, and unfortunately spreadsheets don’t comply with GDPR.

Spreadsheets vs HR software: what can a spreadsheet do?

To help you decide between spreadsheets vs HR software, let’s look at what a spreadsheet can help you with. Depending on your business size and ambition, a spreadsheet may be enough for you.

Employee data management

With a spreadsheet, you can record, organise and store data relating to your employees. Data like:

  • Name
  • Date of birth
  • Residential address
  • Phone number(s)
  • Email address
  • Start date
  • Role / position
  • Department and line manager
  • Salary / rate of pay.

Here’s a free employee database template that you can download and start using straight away.

Employee database template

Time off management

Managing employee time off is an unavoidable part of HR. This is what you can do with a spreadsheet in relation to time off:

  • Set a leave allowance
  • Track leave and time off (to be added manually by the person in charge of HR)
  • Add leave types (sick leave, annual leave, bank holidays etc.)
  • Calculate and reset leave allowance 
  • Visualise time off
  • Reuse the template each year.

Whether you’ve managed time off in the past or not, our free holiday tracker for Google Sheets is likely to come in handy. 

Holiday-tracker

Performance management

You can use a spreadsheet for very basic performance management:

  • Have a sheet for each employee
  • Track and rate performance metrics (like communication and timekeeping).

Our free Excel performance review template shows how this works in practice. 

Performance-review-template

Surveys

From time to time, you may wish to ask your team for thoughts and feedback. So you can:

  • Use Google Forms to set up a survey
  • Get the results in a spreadsheet for analysis.

We also have a handy employee engagement survey template you can use if you’re struggling to come up with questions. 

Employee-engagement-survey

Spreadsheets vs HR software: HR software like Charlie

As you can see from above, spreadsheets have their limitations when it comes to HR. 

Because of this, and after weighing up the pros and cons of spreadsheets vs HR software, many small businesses choose to use HR software instead. Let’s take a look at how HR software differs from spreadsheets:

Pros of using HR software

All in one place

One of the biggest advantages to HR software is that everything to do with your HR is stored in a single place. All of your employee data, time off requests and records, performance reviews, reporting and more lives within the HR software, so you can stop looking through multiple emails, folders and messages to find what you need. 

Streamlines all your HR processes

HR software is designed for HR, so it makes all people processes easier by streamlining your HR tasks and admin. Everything is less cumbersome and time consuming, and more intuitive. 

Removes the manual work

As part of streamlining, HR software automates essential HR tasks — removing much of the manual work for you. For example, our own HR software Charlie automatically calculates holiday rollover and leave allowance for new starters and part-time employees, and updates and integrates with all team calendars. 

Allows employees to self serve

If you use a spreadsheet for your HR, all of the data entry and request processing sits with you or another delegated employee. But with HR software, every member of your team can enter and update their own data, and submit requests directly into the system. 

Easy to use and set up

HR software like Charlie is so easy to set up, it doesn’t require any training. 

GDPR secure 

Charlie is fully GDPR-compliant and ISO 27001-certified (a globally recognised security standard), so all of your HR data is stored securely and legally. Huge peace of mind for a small business.

Cons of using HR software

Has a cost

One of the biggest advantages to HR software is that everything to do with your HR is stored in a single place. All of your employee data, time off requests and records, performance reviews, reporting and more lives within the HR software, so you can stop looking through multiple emails, folders and messages to find what you need. 

Cannot do everything

HR software will solve your HR headaches, but no one single platform will give you everything you need at a price you can afford. For example, you can’t make a rota or schedule shifts in Charlie.

Still requires some research 

To make sure you’re picking the right HR software for your team, you’ll likely need to do some research. That’s why we try to put together as much material to help you make that choice as we can. Check out our best HRIS guide for small business and/or download our HR automation guide for small businesses

Spreadsheets vs HR software: what can HR software do?

When you’re weighing up the pros and cons of spreadsheets vs HR software, there’s a lot of information to take in. 

To help you narrow down what’s best for your business, here are the big things that HR software will help you with:

Time off management

Managing time off is one of those HR jobs that’s never done, and it can grow to be hugely time-consuming if you don’t have the right tools. 

Good HR software takes your time-off worries away, as it automates everything. In Charlie, for example:

  • Employees submit their leave requests within the software
  • The software flags any overlapping time off
  • You approve or reject with a click
  • Don’t mind paying extra for integrations
  • All calculations are automatic
  • The software sends your managers alerts and reminders
  • All calendars are instantly updated when anything is altered or approved.
Team members holiday booking

Onboarding and employee data

With HR software, you seamlessly onboard new employees — guaranteeing a professional welcome for them and reducing the workload for you. With Charlie:

  • Employees follow an automated onboarding flow
  • They input and update their own data 
  • All documents are uploaded to the system, so they’re safely stored and easily accessible.
Team members fill in all their important info so you don’t have to

Performance management

As your team and ambitions grow, performance management becomes an increasingly big part of HR. And dedicated HR software will prove to be a game changer: 

  • Easy set up for first time performance management 
  • Anytime access to past reviews
  • Automatic reminders to the right people and ahead of time 
  • Can be rolled out in cycles with specific dates.
Choose from best practice review templates

Employee engagement

Listening to your team and keeping them engaged is an important part of HR. With HR software like Charlie, you can:

  • Easily run engagement surveys — within the software, responses are anonymous
  • Track, report and analyse engagement metrics
  • Boost team morale through the shout-outs feature (peer-to-peer praise).
Engage your whole team in building your culture

Spreadsheets vs HR software: what’s best for small businesses?

My aim with this guide is to give you all the information you need to make an informed decision about spreadsheets vs HR software. 

Only you will know what’s ultimately best for your business, but I recommend taking some time to think of where you are now and where it is you want to go

For example, if you initially opt for spreadsheets, is it likely that you’ll be forced to move to HR software sooner rather than later? 

If your answer to this is yes or maybe, it’s probably worth trialling software like Charlie (which you can do for free here) and seeing how you get on with it. Because it’s much easier to start as you mean to go on, rather than make a change further down the line. 

I know there’s a lot of information to absorb, so to recap and help you choose between spreadsheets vs HR software, here are the pros and cons again:

Spreadsheets for HR

Pros

Cons

  • No cost
  • Familiar
  • Easy to put together
  • Available online templates
  • Easy calculations and automations
  • Can store a lot of info
  • A lot is still manual
  • Risk of human error
  • Need for backups
  • Limited functionality
  • You’re still the bottleneck
  • Not secure

HR software

Pros

Cons

  • All in one place
  • Streamlines all your HR processes and removes the manual work
  • Allows employees to self serve
  • Easy to use and set up
  • GDPR secure
  • Has a cost
  • Cannot do everything
  • Need some research before committing 
  • Need some research before committing 
  • Has a cost (but will be more expensive if you have a data breach)
Jenny Tatum

Written by:

Jenny Tattum

Jenny is a Senior Product Manager at CharlieHR. She has years of experience with product planning and development, and user research too – she put together this guide by collecting data and information on competitors so we could improve our product and tailor it to small business owners.

Spreadsheets vs HR software FAQs

Is CharlieHR easy to set up?
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Yes, Charlie is so easy to set up that neither you nor your team will require any training. 

How many hours can CharlieHR save you per month?
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The number of hours CharlieHR can save you per month on HR admin will vary, as it depends on your business, your company size, and the tasks you focus on.

Rather than shout from the rooftops or overpromise, we collect feedback from our customers so that you can decide if your time savings might be similar.

One founder and CEO reported saving ”about 50 hours on HR admin every month”. You can read how they did that in their customer success story.

How much does CharlieHR cost?
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We built Charlie for small businesses, so our aim is for affordable and transparent pricing.

Charlie starts at £20 per month for teams of up to four for our all-in-one plan (total cost per month, not per person), and increases incrementally to a maximum of £700 a month for teams of 250 people or more. 

Whatever your team size, you have the option to add on other Charlie services — more about them on our Pricing page.

What else can Charlie do?
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In addition to our HR software, we offer bespoke services and products for small businesses in the form of Charlie add-ons:

  • Charlie Concierge - fast and expert support from a dedicated customer advocate
  • Charlie Recruit - automates all of the manual hiring tasks 
  • Charlie Advice - expert HR guidance by phone, email or live chat whenever you need it.

To find out more, book your free call

Make your HR effortless