What are the challenges Lem-uhn was facing and how did CharlieHR help to solve them?

Challenge 1 – Changing holiday tracking system

When Lem-uhn considered CharlieHR, the company had a holiday tracking system (Timetastic) up and running, but one of Riannon’s team suggested Charlie as it offered more HR solutions.

It was also a good occasion to get rid of any manual processes and keep more HR things in one place.

Result 1

After implementing Charlie in December, Riannon and her team noticed positive changes: 

• Allowed for more reporting – the ability to track all types of leave, not just holidays, is a great way for Riannon to keep on top of absences 
  

• Everything in one place - they love being able to keep much more of their HR under one easy-to-use roof.
  

Challenge 2 – Keeping HR all in one place + easy employee feedback

Previously Lem-uhn used word templates for their monthly performance reviews. Each month, a line manager and line managee would go through their targets, challenges and highlights with employees feeding back during their monthly review.

Performance reviews are crucial to your business, especially when you have a small team, and Riannon identified performance reviews as a way to ensure each team member knows how they can develop within the team easily.

Result 2 – Clear and easy feedback in advance of review meetings

With Charlie, Lem-uhn had a way of easily asking employees for feedback ahead of review meetings.

Charlie’s allowed Lem-uhn toto have:

• A simple and secure process where notes are shared between manager and employee 
  

• Built-in templates to use if there’s a lack of inspiration, or customised questions to suit the company’s review criteria 
  

• A recurring review cycle to schedule and just hit with one click 
  

• Automatic reminders for people to complete their review on time
  

• A dashboard to keep an eye on each team member’s progress 
  

3 additional thoughts on Charlie from Lem-unh

• They found Charlie through one of their employees and trialled it for 7 days for free before signing up.
  

• The setup for the holiday tracking and employee reviews was super easy.
  

• Hiring is currently what takes up most of the CEO’s time. 
  

What would you say to small businesses and startups considering CharlieHR?