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Working remotely introduces plenty of perks when it comes to work-life balance and happiness, but it introduces new challenges in other areas — including team communication and collaboration.
If you can’t stop by a colleague’s desk or call them into a quick meeting, you need an alternative that bridges that communication gap. That’s where remote work tools come in.
Remote working tools make it possible to talk to coworkers, share ideas, solve problems, and collaborate on projects — whether you work from the same city or in an entirely different time zone.
In this guide, I’m sharing with you the remote work tools that we use at Charlie to help our teams work better together. I’ll walk you through every tool’s features and uses, and highlight the reasons why we think they’re the best out there.
Slack is one of the top remote work tools and it’s one that almost everyone has heard about or used at some point. When it comes to team messaging apps, in our experience there’s nothing that beats Slack for features and ease of use.
If you want to stay in touch with your team asynchronously, share company-wide updates quickly, and introduce opportunities for employee engagement, you need a team chat and instant messaging app like Slack.
Slack is the most effective way for us to communicate whilst having a hybrid working model. I find it super useful to get in touch with others and solve problems efficiently.
For a lot of people Zoom is the default video conferencing and webinar app, but at Charlie we’re actually big fans of Google Meet. If you’re already part of the Google ecosystem, using their built-in video call software makes perfect sense — and if you’re not, it’s still our recommended option.
Google Meet is ideal for small teams that want to meet up in video calls, discuss ideas in breakout rooms, and share their screen to show what they’ve been working on in team meetings. It’s super easy to use and feels really intuitive — even for colleagues that are new to remote work.
Using Google Meet is very convenient. We set up meetings in no time, and we can catch up quickly when we work remotely
For many remote teams, using Google Drive as your go-to place for file storage and remote collaboration just makes sense. Not only does Google Drive give you a secure and user-friendly place to store everything from your policies to your image library, it’s also designed with teamwork in mind.
With easy access to files from any device, built-in security and data loss prevention, and an intuitive file sharing system, Google Drive remains one of our favourite remote working tools.
Whenever I’m on the move, or when I’m at home, I like having a centralised and secure place to get all my spreadsheets and google docs. There’s nothing that compares to Google Drive.
Spreadsheets, databases, and text documents are great, but sometimes you just want a more visual way to share ideas, solve problems, and come to the right decision. That’s where a visual collaboration tool like Miro comes in.
Miro is like a digital playground or whiteboard where you and your virtual team can work together. Map out processes and workflows, brainstorm ideas, build wireframes, and strategise — all in a highly interactive way.
Miro allows us to quickly generate and visualise ideas in no time, especially when we’re just at the thinking process. It’s a great tool for designers, but also for the rest of the company.
When it comes to planning, organisation, and team productivity, Notion is one of the best remote work tools out there. It’s a highly customizable online workspace where you can build wikis, manage projects, collaborate, and more.
At Charlie, Notion is a key part of our behind-the-scenes workflow. We use Notion to manage our content and store some of our important documents, creating guides for our team on how to use platforms for example. Whether you want to plan a new project or create a company wiki, Notion is the right platform for the job.
We’ve been using Notion for a while now, and I find that it naturally comes to fit in with our own CharlieHR software. It’s a great tool if you want to keep succinct processes and have all of it in one space.
Trello feels simple, easy, and uncomplicated — and that’s what we like so much about it. It’s a tool that helps your team manage projects, tasks, and to-do lists in a clear way, with the help of Kanban-style boards.
If you’re someone that likes the satisfaction of moving a task, card, or ticket from “to do” to “done”, you’ll like Trello. For teams that want to streamline the way they approach task management, Trello is a wonderful choice.
I sometimes have to juggle so many things that I find it hard to track the progress I’m making and the people I need to communicate with. With Trello, each card is like a little post it note on my desk, except I can’t lose it.
Asynchronous communication makes working together as a remote or distributed team easy. With the help of a tool like Loom, you and your team can share updates, walkthroughs, and feedback without hopping on a live video call.
Loom allows you to record video messages when it works for you, then share them with your team so they can watch, review, and respond when they’re ready. Capture your screen and yourself, for a more engaging experience versus simply sharing a screen recording.
I often have to explain things to customers that are too complicated to do over the chat. Loom is great for our customer support team. We can deliver more efficient responses, and increase our customer satisfaction in the meantime.
Keeping accurate notes from a video call, meeting, or interview is always handy — especially if you work in HR, legal, or compliance. Instead of relying on your own handwritten notes, invest in an AI-powered assistant to get the job done, like Otter.
Invite Otter to your video calls and meetings and it’ll generate transcripts, summaries, lists of actions, and key highlights. We’re a fan of this remote work tool because it allows you to fully focus on the discussion, creates accurate records, and saves you admin time.
As part of my job, I interview tons of people. That means I need to take notes, but it can be difficult to focus on what people are saying and have a notepad to scribble down to. Otter removes all of this from my process and allows me to focus 100% on the person I’m talking to so I can ask relevant questions and get the best insights.
Collaboration and communication tools are a must-have for us, but there’s also a need for software for those behind-the-scenes processes — like accounting and payroll. When it comes to remote working tools for managing finances, we think Xero is the best of the bunch.
Xero is a cloud-based accounting tool that feels simple to use, making it ideal for smaller businesses. If you’re looking for a streamlined and effective way to accept payments, pay bills, run payroll, and manage money, give it a try.
I find Xero the best tool for accounting and payroll, especially for a company our size.
HR management should feel effortless, and that’s what we set out to create with Charlie. And we don’t just use our own software internally because we made it, but because we believe it’s the best for small teams.
So if you’re a CEO, founder, or perhaps ops manager juggling many other tasks, Charlie can help you stay organised. For me, Charlie helps me work at my best, thanks to clever automations, user-friendly workflows, and people-focused features. It’s not just another HR platform — it’s one we’ve designed with people, simplicity, and engagement in mind.
Whether you’re a team of one juggling HR alongside other responsibilities, or want a platform that can support your entire HR team, Charlie can help you run your HR operations smoothly.
The first day I joined Charlie, I was taken through an onboarding process that was so smooth I thought to myself – wow a small company who knows how to deal with employees. That’s great. Of course I may be a bit biased, but I was really impressed.
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These are our favourite remote work tools at Charlie, and I hope I’ve introduced you to a few that’ll make your work day easier. If you want to introduce a new tool to your team or wider company, here’s my advice on how to do it smoothly:
Amy is CharlieHR’s COO and has built Charlie’s HR policies from the ground up when she was Chief of Staff. Her expertise lies in HR metrics and building HR strategies.
A remote working tool (also known as a remote work tool) is any app or software tool that teams can use to work more effectively together.
Some remote tools support better team communication and collaboration, while others are focused on project management, task management, or productivity.
Every remote team has different needs, but there are some tools that we consider must-haves. A good team chat app helps you stay in touch with everyone. You’ll also need video conferencing software, and a project management tool (like Trello) to keep everyone focused and accountable.
Beyond team communication, it’s worth investing in software that helps you run processes more smoothly. HR software (like Charlie) helps streamline your human resources operations, and payroll software (like Xero) makes it easy to automate repetitive tasks.
There’s no one software tool that’s the best for remote work, as we’ve found that you need a mix of different apps to create your own ideal digital ecosystem.
We highly recommend the remote work tools on this list as a great starting point. From there, consider your team’s specific needs and look for software to match — whether your focus is on human resources, marketing, compliance, or engineering.
Communicating with a remote team is all about embracing asynchronous communication. While scheduling live video calls can be a great way to mix things up, adopting an async-first approach means everyone can check in and get updates when the timing makes sense for them.
The best way to increase team collaboration in a remote environment is by giving your employees the best tools. Invest in a team chat app like Slack, use project management software to stay organised, and use a tool like Miro to collaborate in a visual way.
Security is a key consideration for hybrid and remote teams, and the best tools for remote working are well-equipped when it comes to privacy and security.Most tools feature enhanced security, privacy control, and authentication options — but it’s always worth checking they’re compatible with any specific requirements your company has.